DMCA
PROTECTED


January 3, 2018


5 Ways Etailers Can Fight Chargeback Fraud

This holiday selling season may have been a good one for retailers, but every silver lining has a cloud. In this case, one shadow will be cast by chargeback fraud, which can occur when shoppers make purchases with a credit card and then request chargebacks from the issuing bank instead of from the merchant. “Merchants […]

September 25, 2017


The New iPhones: Apple’s Strangely Wrongheaded Pivot

It fascinates me that succession from a successful CEO to the chosen successor almost always goes badly. This phenomenon isn’t limited to the CEO level — I’ve seen highly successful CMOs followed by handpicked successors who also seem to have no clue as to why their predecessor did so well. I think it comes down […]

September 3, 2017


Consumers’ Embrace of Mobile Apps Is Limited to a Choice Few

Mobile app use has become a powerful habit among U.S. consumers, based on new research findings from comScore. An increasing number of users have been spending their time consuming video, music and social media on smartphones and other mobile devices, but many are set in their ways and reluctant to try new apps, the data […]

July 17, 2017


Consumers Are Ready to Embrace ‘Futuristic’ Payment Tech

As many as 80 percent of U.S. residents support frictionless payment methods and technologies, suggests a survey of 1,000 consumers Viewpost published this week. Among its other findings: Nearly 51 percent of survey participants were paid electronically through direct deposit; Eighty-three percent of respondents believed paper checks would be eliminated completely within the next 20 […]

July 10, 2017


Consumers Will Pay to Be Pleased: Survey

Eighty percent of participants in a recent Capgemini consumer survey said they would pay more for a better customer experience, and 9 percent were willing to pay up to 50 percent more. Researchers polled 3,300 customers of 125 companies in the utilities, consumer products, retail, retail banking, and Internet-based services sectors. Among the respondents were […]


DMCA.com Protection Status